Privacy Policy for Body Positive Health and Wellness
At Body Positive Health and Wellness (“we,” “our,” “us”), we are dedicated to protecting the privacy of our patients. This Privacy Policy explains what personal information we collect, how we use and safeguard it, and the choices available to you regarding your information.
1. Information We Collect
We may collect and process the following types of personal information from our patients and website users:
- Contact Information: Name, address, phone number, email address.
- Personal Information: Date of birth, gender, medical history, weight, height, and other health-related details necessary for medical services.
- Billing Information: Payment details to facilitate billing and insurance verification.
- Website Usage Data: When you use our website, we collect data such as IP address, browser type, device type, and pages visited, using cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Medical Services: To diagnose and treat health-related issues, including weight management.
- Communication: To send appointment reminders, health updates, and other relevant information.
- Billing and Insurance Processing: To process payments, verify insurance, and manage billing with full compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations.
- Website and Service Improvements: To enhance user experience on our website and improve our services.
- Compliance with TCR Policies: To meet requirements under the Telecommunications Consumer Protection policies and applicable laws.
3. Information Sharing
We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following cases:
- For Legal Compliance: When required by law or in response to valid legal requests.
- To Protect Our Rights: To prevent fraud, respond to suspected unauthorized activities, or ensure the security of our services.
4. Security of Your Information
We implement a variety of security measures to protect the confidentiality and integrity of your personal information. However, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Choices and Rights
Depending on your location, you have certain rights concerning your personal data, including the right to:
- Access and obtain a copy of your personal information.
- Update or correct inaccurate information.
- Opt-out of receiving non-essential communications.
- Request the deletion of your personal information where applicable.
To exercise these rights, please contact us using the information provided in Section 9.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to personalize your experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page, with the updated date reflected at the top. Please review the policy periodically to stay informed about our practices.
8. TCR Compliance
Our communications with you comply with TCR (Telecommunications Consumer Protection) policies to ensure your privacy rights are respected in any electronic or telephonic interactions.
9. Contact Us
For questions or concerns about this Privacy Policy or to exercise your privacy rights, please contact us:
Body Positive Health and Wellness
Email: info@bposnow.com
Phone: 877-728-0233